![]() ![]() The reason I chose Micro Center was because I figured they would have the part on site and I wouldn't have to wait the 7-10 days for them to order it. I brought my laptop to Micro Center to get a blown cooling fan fixed/replaced. But if it fails again you can certainly count on another review. ![]() It took about 3 hours at a reputable repair shop. It's the second repair I've paid for out of pocket. A warranty that takes a month to repair a desktop that just needs the thermal grease replaced is unacceptable. I've clearly made a bad purchase with this Lenovo T5 26IOB6 computer and a 3-year Microcenter warranty. I can't be without a computer for a week, much less a month. They told me 10 days to do the diagnostics and then they would most likely ship it back to Lenovo for repair, and that it would be over a month. So, I reluctantly took it back to Microcenter. BestBuy, on the other hand, told me they needed 3 days for diagnostics, and then they would ship it to Lenovo, which would take another 3-4 weeks, plus shipping. The desktop failed again, and I contacted Lenovo to see if they could fix it, and they referred me to BestBuy saying BestBuy would have the failed motherboard and could repair it within 24 hours. The desktop failed and I got a replacement. That was around January, this is October. He told me that because the repairs are done locally at Microcenter, they had resolved the problem of long repair times. I told him I didn't want an extended warranty because my Gateway Laptop stayed at Gateway for over a year and I had to buy a new one anyway. When I purchased my Lenovo computer at MicroCenter in Marietta, GA, I had a heart-to-heart with the salesman. ![]()
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